Refund policy
At Darkish, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we are here to help.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
-
Items must be unused, unworn, and in their original condition.
-
Items must be returned in the original packaging.
-
Proof of purchase or order confirmation is required.
We do not charge any restocking fees.
We do not have any final sale items, which means all eligible products can be returned within the return window.
Free Return Shipping
We provide free return shipping for all eligible returns within the United States.
Once your return request is approved, we will provide instructions and a prepaid return shipping label.
Refunds
After receiving and inspecting your returned item, we will notify you about the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days depending on your payment provider.
Exchanges
If you received a damaged, defective, or incorrect item, please contact us and we will gladly arrange a replacement or exchange.
Non-Returnable Conditions
Returns may not be accepted if:
-
The item has been used or damaged after delivery.
-
The item is missing original packaging or accessories.
-
The return request is made after 30 days from delivery.
Contact Information
If you have any questions about our Return and Refund Policy, please contact us:
Darkish
Website: darkish-8986.myshopify.com
Email: support@darkish.com
Phone: +1 617 268 1275
Address: 523 E Broadway, Boston, MA 02127, United States
